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Explore Open Hospitality

Website Design, Ongoing Maintenance and Hosting

Our design team will create mock-ups in line with your hotel’s marketing and product goals.

  • Fully custom designs, no “re-used” or look-a-like designs.
  • Hosting with 24/7 coverage, back-ups, off-site storage, virus protection, and domain registration if needed.
  • Complete SEO integrated in the new website with recurring updates.
  • Integrated Google Analytics statistics reporting...

Admin Extranet and Training

The Open Admin System provides reporting and analysis of your web presence and bookings. Your staff can monitor web traffic, review look-to-book statistics, view what other websites your guests are coming from, and understand your top keyword drivers.

Utilizing the Open Hospitality Reporting System, your staff will be able to analyze e-card campaigns, including incremental revenue analysis, customer surveys...

Search Engine Optimization

Search Engine Optimization (SEO) of your new website is important because 70% of all searches rely on organic optimization. Our SEO specialists are Google Certified to take advantage of the most recent search and “spider” technologies. This SEO process is organic, iterative and continually updated as search technologies evolve.

SEO keywords, phrases and content are analyzed, added to your website, then submitted to all of the top...

Revenue Services Management

Open Hospitality will provide your hotel with a team of capable hoteliers aligned to help achieve your marketing objectives.

  • Support specialists who understand your needs.
  • Knowledgeable in hospitality.
  • Proactive strategies that anticipate needs.
  • We become an extension to your staff.

OpenView Private Label Booking Engine

A fully integrated booking engine is key to the Open Hospitality objective of driving more business to your hotel.

The OpenView Internet Booking Engine operates seamlessly within your hotel’s website to attract consumer interest and bookings. A user-friendly booking engine is essential to attract online travel buyers. The booking engine incorporates a hotel user dashboard for easy management...

Social Media Services

Social media is an important element of your hotel’s marketing plan. Doing the right things is neither costly nor time intensive. Open Hospitality offers fully or partially managed services to maintain your hotel’s social media presence.

We also recommend:

  • Addition of reservation capability...

Mobile Website and Booking Engine

Google predicts that by 2015, most online purchases including hotel rooms, will be made from smartphone and tablet devices. Open Hospitality has deployed mobile solutions since 2010, these sites provide additional search optimization for your hotel that improves your overall search rankings.

  • Consumers are evolving their desire for multiple ways to search, book and manage their hotel...

CMS - Content Management System

The Open CMS is a proprietary solution tied to our website development platform that allows publishing, editing and modifying of content on your website for specified users within the hotel.

  • Provides key users control over content and images .
  • Open protects selected pages and elements to maintain integrity of organic SEO programs .
  • Standard text editor controls...

CRM e-Marketing Services

Ongoing marketing services to help you manage your web sales channel. As your guests make reservations, their e-mail and other pertinent data is captured for future marketing engagement. Working with your staff, our e-Marketing specialists will customize e-Marketing campaigns to attract returning guests for future stays, as well as solicit guest feedback. All tracking of bookings resulting from these campaigns is integrated and visible to your staff...

Pegasus Connect+

The Global Hotel Revenue Solution to Drive Guest Room Sales

Offered at three levels, Pegasus Connect+ firstly delivers affordable connectivity to the global distribution systems (GDS) through RVNG, Pegasus’ next generation central reservation system. With two additional packages, it also delivers connections to more than a thousand online channels...

About Open Hospitality

what we do

Open Hospitality helps position hotels to market and sell their most profitable room inventory on the internet.

who we are

Our executive team reads like an all-star roster of hospitality and technology professionals.

news & events

Gain insight into the state of travel or come meet with Open Hospitality.

careers

We are always accepting resumes from talented and motivated people. To assist you in locating the perfect position, review all of the career opportunities currently available at Open Hospitality.

What We Do

Open Hospitality, a division of Pegasus Solutions, helps position hotels to market and sell their most profitable room inventory on the Internet. Together with Pegasus, we connect hotels and distributors to crucial sources of business. We helped process transactions valued at 14 billion USD for clients in 2013 alone. As a trusted partner in generating guest room demand and sales, we deliver online, social marketing and booking solutions, as well as powerful reservation tools to convert and capture bookings.

Placing the OpenView booking engine on your hotel’s or group’s website completes a suite of services which, combined together with advanced and affordable connectivity and distribution through Pegasus, will increase your online revenues.

  • We are expert website designers creating exciting visual appeal, informative content and clear consumer-focused navigation.
  • We demystify web-based search, and assure that your hotel attracts more consumer attention.
  • Our hospitality experts utilize online practices that deliver your ongoing marketing message to your clients.
  • We deliver better management tools, consolidated tracking and robust reporting.
  • Our services fully integrate with Pegasus’ RVNG Central Reservations System (CRS) as well as many Property Management Systems (PMS).

Open Hospitality began business in 2004 and became a division of Pegasus, the single largest processor of electronic hotel transactions in 2011. Pegasus and Open Hospitality work together to connect nearly 100,000 hotels to crucial sources of business. Headquartered in New York City, Open Hospitality has 18 offices around the world.

From our chief executive to our operations and support teams, we are a dedicated group of hoteliers with broad industry experience. We know what our clients need and we know how to lead them through the complex world of distribution.

Our Executive Team

David Millili - Chief Executive Officer

David Millili serves as chief executive officer of Pegasus Solutions and chief executive officer of Open Hospitality®, a division of Pegasus Solutions. Under David’s leadership, Pegasus has emerged as a source that reliably and consistently connects its nearly 100,000 global hotel clients to multiple sources of business - generating guest room demand and sales.

Prior to joining Pegasus, Millili founded and led Open Hospitality to become a recognized industry leader in providing hotel internet marketing services, including design, website development and hosting, mobile platforms, online search and marketing.

Millili has more than 20 years of experience in the hospitality industry. As a former hotel general...

Chris Wichers - Chief Sales Officer

Chris Wichers is the chief sales officer (CSO) of Pegasus Solutions and Open Hospitality. Wichers heads the company's global sales, client services and sales development functions.

Wichers has more than three decades of on-property and corporate level senior leadership in hotel sales, marketing, front office and technology. In addition to time with Hilton Hotels & Resorts and Starwood Hotels & Resorts, he has experience organizing and managing sales teams in North America, Europe-Middle East-Africa and Asia-Pacific.

Wichers established a track record of optimizing organizational effectiveness by garnering and responding to client input. By empowering teams closest to problems, his teams find and implement the best solutions...

Steven Gravitz - Vice President, Technology

As vice president of technology at Open Hospitality, Gravitz is responsible for all application and new product development, including our industry-leading online booking engine, OpenView. He currently oversees a team of eight developers and plays an active role in web design.

As manager of database development at DraftFCB, the Direct Marketing unit of the Interpublic Group, Gravitz introduced the use of object oriented techniques and the .NET Framework to the development team. Applications were developed for agency clients AstraZeneca, Sanofi, Bank of America, and Verizon.

Most recently, he has been hard at work learning version 5 of the .NET Framework as well as exploring...

News & Events

Come Meet with Us

We send our team around the globe to meet with hotels at key industry events. Please let us know if you’ll be at any of the following and are interested in how Pegasus can drive more business.

The Lodging Conference
October 20 - 23rd, 2014 - Phoenix, Arizona

ITB Asia
October 29 - 31, 2014 - Singapore

WTM London
November 3 - 6, 2014 - London, UK

ITB Berlin
March 4 - 8, 2015 - Berlin, Germany

Recent Press Releases
Open Hospitality Client Websites Recognized in Design Awards August 5 2014
The Astotel Group Renews with Pegasus Connect+ Premium July 8 2014
Atlantis Hotel Vienna Signs with Pegasus Connect+ June 30 2014
Filarchipelago Hospitality in the Philippines Chooses Pegasus Connect+ June 26 2014
Marks Hotel Glasgow Drives Revenue Across Multiple Channels with Pegasus Connect+ Premium May 22 2014
read more
The Pegasus View: Latest Quarterly Report

2013 Closes on a High Note with More Growth Expected for 2014

December closed 2013 with renewed momentum and promise for both business and leisure travel. Global corporate bookings through the global distribution systems (GDSs) grew +7.4% over prior year in December with rates steadily outpacing 2012 by +1.7%. The leisure segment realized healthy demand through the holiday season with bookings eclipsing prior year by +4.3% in December at rates that were +4.8% higher.

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Locations

Open Hospitality and Pegasus maintain sales, hotel marketing and service offices around the world. To reach any of them, see locations and contact information below.

New York

1250 Broadway
12th Floor
New York, NY 10001

Toll Free: 1 (866) 989 6736
Tel: +1 212 989 7227
Fax: +1 212 989 1771

Dallas

Three Lincoln Centre
5430 LBJ Freeway
Suite 1100
Dallas, TX 75240 USA

Tel: +1 214 234 4000
Fax: +1 214 234 4040

Get Directions

Scottsdale

Pegasus Solutions Plaza
14000 N. Pima Rd, Suite 200
Scottsdale, AZ 85260 USA

Tel: +1 480 624 6000
Fax: +1 480 624 6687

Get Directions

Sao Paulo

Avenida Paulista, 1.294, Cj. 11-A
CEP:01310-915
São Paulo/SP
Brazil

Tel: +55 11 3191 8066
Fax: +55 11 3191 8080

Get Directions

Madrid

Plaza Marqués de Salamanca 3-4
First Floor
28006 Madrid, Spain

Tel: +34 (91) 594 94 93
In Spain Only: +902 45 46 47
Fax: +34 (91) 594 94 84

Get Directions

Birmingham

2670 Kings Court
The Crescent
Birmingham Business Park
Birmingham B37 7YE, U.K.

Tel: +0208 604 2400
Fax: +44 (0) 121 770 4800

Get Directions

London (Croydon)

No 1 Croydon
12 -16 Addiscombe Road
Croydon, Surrey CR9 6DS

Tel: +44 (0) 208 604 2000
Fax: +020 8680 5480

Get Directions

Paris

ZAC Paris Rive Gauche
118-122, Avenue de France
75013 Paris

Tel: +01 46 46 10 07
Fax: +01 46 46 14 70

Get Directions

Frankfurt

Lyoner Strasse 14
60528 Frankfurt, Germany

Tel: +49 (69) 6655 4290
Fax: +49 (69) 6655 4291

Get Directions

Milan

Via Torino 2
20123 Milan
Italy

Tel: +39 02 80 696 363
Fax: +39 02 93661472

Get Directions

Singapore

300 Tampines Avenue 5
#05-02 Tampines Junction
Singapore 529 653

Tel: +65 6783 9818
Fax: +65 6260 1911

Get Directions

Beijing

Pegasus Solutions Asia LLC
Unit V205, 2/F Office Tower II Landmark Towers 8 North Dong San Huan Road Beijing 100004 China

Tel: +86 10 6590 7996
Fax: +86 10 65900573

Get Directions

Tokyo

3F Moto Akasaka MI Bldg
1-3-26 Moto Akasaka, Minato-ku
Tokyo 107-0051 Japan

Tel: +81 (3) 4520 5521
Fax: +81 (3) 4520 5520

Get Directions

Contact Open Hospitality

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