Five-star Luxury Property Moves to Pegasus for Global Distribution and Sales Support
DALLAS (February 13, 2013) – Hotel Chinzanso Tokyo has switched to Pegasus Solutions for global distribution and sales support following a rebranding on January 1. The former Four Seasons Hotel Tokyo at Chinzanso will now be represented and marketed through the global distribution systems (GDS) under the UI chain code.
Celebrating 60 years in 2013, Hotel Chinzanso Tokyo is a five-star luxury hotel ideally situated among 17 acres of traditional gardens in Tokyo. The hotel features 260 guestrooms, 44 suites, 12 restaurants, 36 banquet, meeting and wedding spaces, as well as a unique experience in the heart of bustling Tokyo.
“Tokyo is a busy international destination,” said Mr. Koichi Urashima, general manager for Hotel Chinzanso Tokyo. “Hotel Chinzanso offers a respite for global travelers in the center of what can be an overwhelming urban setting. Our finely appointed guest rooms, spacious meeting areas and outdoor gardens are enough to make guests book, but Pegasus brings the visibility to deliver those bookings. We look forward to welcoming guests from all over the world to our exquisite hotel to experience authentic Japanese culture.”
Pegasus Solutions is providing Hotel Chinzanso Tokyo with affordable connectivity to the global distribution systems (GDS) under the widely used and recognized UI chain code. Additionally, Pegasus will deliver sales support by targeting sources of managed travel business from corporate buyers and travel management companies (TMC) to fill sales gaps for the property.
“We work closely with global managed travel buyers who are seeking unique destinations like Hotel Chinzanso Tokyo, which is a valued addition to the UI chain code,” said Chris Wichers, chief sales officer for Pegasus Solutions. “As we help influence demand for Tokyo hotels, we’re honored to offer a five-star property as multifaceted as Hotel Chinzanso Tokyo.”
Pegasus Solutions is the single largest processor of electronic hotel transactions, delivering advanced and affordable connectivity and distribution solutions to nearly 100,000 hotels worldwide. Pegasus connects hotels to crucial sources of business, facilitating almost $16 billion for its clients annually. In additional to foundational global distribution system (GDS) access and online connectivity, Pegasus delivers online, social marketing and booking solutions through its Open Hospitality division, industry-preferred global commission processing, and powerful reservation tools to convert and capture bookings. As a trusted partner in generating guest room demand and sales, Pegasus also offers hotels actionable business intelligence through its Pegasus View Market Performance reports to help hotels understand and respond to changing market conditions.
Pegasus has 18 offices in 10 countries, including regional hubs in Dallas, Frankfurt, London, Madrid, New York, Sao Paulo, Singapore and Scottsdale. For more information, visit www.pegs.com or www.openhospitality.com.
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In particular, Open Hospitality is committed to complying with the European Community Directive on Data Protection, commonly referred to as the "EU Privacy Directive". Open Hospitality has chosen to comply with the EU Privacy Directive by certifying our compliance with the U.S. Department of Commerce's "Safe Harbor" program. Open Hospitality adheres to the principles of the Safe Harbor program, which are Notice, Choice, Onward Transfer, Access and Accuracy, Security, and Oversight/Enforcement. More information on the program can be found at http://www.export.gov/safeharbor/.
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Open Hospitality' services relate primarily to travel-related reservations, and most commonly involve processing relating to hotel room reservations. However, Open Hospitality' processing services may apply to other types of transactions, such that references below to "hotels" or "hotel companies" may apply to other types of transactions you may seek to conduct. For example, Open Hospitality may process commission transactions relating to your car rental, train reservation or airline reservation.
This Privacy Statement applies to "personal information," meaning such information that is easily identifiable with a specific individual. This Privacy Statement does not apply to statistical or other information from which your personally identifiable information cannot be determined.
Open Hospitality may obtain information about you in connection with our service offerings in several ways, including through central reservation systems, call centers, travel agents, Internet websites and database networks. For example, personal information is generally collected in connection with a hotel reservation you make using one of our systems or the system of one of our hotel or travel agent clients.
Open Hospitality generally collects only such personal information as is reasonably necessary to facilitate reservation, payment and commission processing transactions. Such information may include without limitation such basic information as your name, address, telephone and credit card information. Other information collected may include travel agent information, airline flight information, frequent guest/loyalty program numbers or membership information, other group discount program affiliations, hotel and room rate information, arrival and departure dates as well as special accommodation requirements.
Open Hospitality generally does not require or request any "sensitive data", that is, information pertaining to racial or ethnic origins, political or religious beliefs, union membership, health or sex life. However, we may collect certain sensitive data solely in order to facilitate the accommodation of any special considerations you may have in connection with your reservation, such as special medical or dietary requirements. In addition, sensitive data could be inferred from your group or loyalty program information, or from other special preferences you may provide in connection with your reservation. However, Open Hospitality does not use or share any such information for any purpose other than as described below.
We use your personal information to facilitate the provision of our services, and allow your chosen hotel company, travel agent or other service provider to provide its services to you. Specifically, your personal information is used to process your hotel reservation, as well as to process any commission or other amounts that may be payable to your travel agent or other intermediary in connection with your reservation. Credit card information is used only for payment processing and fraud prevention.
Any "sensitive data" is collected only to facilitate accommodation of any special considerations you may have in connection with your reservation, and/or to process your reservation transactions properly, such as at the appropriate group discount rate.
We may use your personal information in order to update you with our marketing activities. However, you may opt-out of receiving such information at any time. We have no control over whether your personal information is used for marketing or other activities by your hotel company, travel agent or other intermediary.
Open Hospitality does not sell, rent or lease your personal information to others. Open Hospitality will not share your personal information with third parties except in connection with the provision of our services to you and/or your hotel company, travel agent or other intermediary. We have no control over whether your personal information is used for marketing or other activities by your hotel company, travel agent or other intermediary.
Open Hospitality contracts with third-party service providers in connection with the performance of our services. For example, Open Hospitality uses certain banking institutions to process commission payments. Such third-party service providers are generally required to keep confidential the information received on behalf of Open Hospitality and may not use any such personal information for any purpose other than to carry out the services they are performing for Open Hospitality. These service providers may change or we may contract with additional service providers to better serve our clients.
Open Hospitality may share your personal information across its various business entities and service lines, all of which are generally subject to the requirements of this Privacy Statement. Open Hospitality may also combine with or be acquired by another business entity, in which case your information may be shared with such entity.
Open Hospitality will not otherwise share personal information with any other third parties without your permission, unless we assess such disclosure to be required by law.
Since we generally only provide information to your hotel company, travel agent or other intermediary in connection with your transactions, if you do not wish for such third parties to obtain your personal information, then please be aware that we may not be able to process your intended transaction. If you still do not wish for us to share your information with such parties, then contact our Privacy Office at the contact information listed below.
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Open Hospitality may send marketing information about its products and services to its affiliated travel agents, hotel companies and other business partners, but such marketing information generally will not contain your personal information. Open Hospitality generally does not send marketing information to individual providers of personal information. However, if you are receiving Open Hospitality marketing materials and do not wish to receive such materials, please contact our Privacy Office at the contact information listed below. Open Hospitality generally has no control over the marketing and other onward distribution activities of travel agents, hotel companies and other participants in your transactions.
Open Hospitality will make all reasonable efforts to honor your preferences.
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Open Hospitality strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain data accuracy. Upon request to our Privacy Office, we will use all reasonable efforts to provide you with access to your information, including the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your data. Certain areas of Open Hospitality' websites may limit access to specific individuals through the use of passwords and other personal identifiers.
Certain personal information stored on Open Hospitality systems is routinely deleted as it determined to become irrelevant. However, such routine deletion practices vary with respect to different services and types of information and some information may be stored indefinitely.
The most effective way to ensure the accuracy of your personal information in our records is to take care that you, your hotel, your agent or other intermediary inputs your information correctly.
Open Hospitality is committed to protecting the information that you and our clients and business partners provide to us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Open Hospitality has in place appropriate physical and managerial procedures to safeguard the information we collect.
Our data centers and systems employ various layers of access codes and monitoring to prevent unauthorized access, and authorized access to your personal information is generally restricted to our representatives with a reasonable need for such access. We generally employ 128 bit encryption methods when collecting or transferring sensitive data such as credit card information.
Each Open Hospitality employee is generally subject to a confidentiality agreement, which would further restrict unauthorized disclosure of your personal information.
Credit card numbers are used only for processing payments and fraud prevention.
Open Hospitality collects certain personal information about its employees in the European Union, which Open Hospitality uses solely in connection with Open Hospitality' employment-related activities. Employee information may also be shared with Open Hospitality entities or third party service providers (such as Open Hospitality' benefits providers) outside of the EU solely in connection with Open Hospitality' employment-related activities. Open Hospitality has reasonable security measures to protect such personal information. Open Hospitality employees should contact their supervisor or the Human Resources department if they have more questions about their personal information, including their options regarding access and preferences.
If there are updates to the terms of Open Hospitality' Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Privacy Statement, Open Hospitality will use all commercially reasonable efforts to post notice of such change prior to implementation.
Open Hospitality and the Privacy Office will make an on-going effort to comply with the principles of the Safe Harbor. Additionally, at least once a year, an officer in the Privacy Office shall sign a statement verifying the Privacy Statement's compliance with the Safe Harbor principles, and verifying Open Hospitality' compliance with such Privacy Statement.
However, if you feel that Open Hospitality has mishandled your personal information you should provide the Privacy Office (contact information below) a written description of your complaint. Within a reasonable period after receiving a complaint, the Privacy Office will respond and make any additional good faith efforts reasonably necessary to resolve any dispute.
In the event that any citizen of the European Union is not satisfied with the Open Hospitality' resolution of a complaint, Open Hospitality will cooperate with the relevant European Data Protection Authorities to resolve such citizen's complaint.
Our Privacy Office can be contacted at firstname.lastname@example.org, or Privacy Office, Open Hospitality., Open Hospitality Plaza, 14000 North Pima Road, Suite 100, Scottsdale, Arizona 85260. Within a reasonable time after receiving your request or inquiry, we will attempt to respond to you or otherwise address your concern.
Privacy Statement last revised 10th May 2012
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